Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of NG TT

NG TT

December 9, 2025

5  out of  5
rating by NG TT
"Awesome customer service!"
Profile photo of Monice Morgan

Monice Morgan

December 9, 2025

5  out of  5
rating by Monice Morgan
"I have been a customer since 2008- Excellent customer services, the entire team exceeds expectations."
Profile photo of Stephanie King

Stephanie King

December 5, 2025

5  out of  5
rating by Stephanie King
"Great company and great people. Always there when you need them."
Profile photo of Rebekah Van Winkle

Rebekah Van Winkle

December 2, 2025

5  out of  5
rating by Rebekah Van Winkle
"My agents and the employees are excellent. I can call anytime. They take their time to talk to me about anything. They sent me an email letting me know my insurance for my car is going down next year. When you live on a fixed income this is a big deal. I’d like to thank them all for all their help"
Profile photo of Linda K Jackson

Linda K Jackson

November 24, 2025

5  out of  5
rating by Linda K Jackson
"Staff, and Mr. Parker, are always cordial, personable, yet professional. The birthday, and Thanksgiving Day, cards are always a special touch!"
Profile photo of Sylvia Davis

Sylvia Davis

November 19, 2025

5  out of  5
rating by Sylvia Davis
"Amazing agent, personable and extremely knowledgeable. I appreciate the personalized service and attention to detail. If you're looking for any type of insurance, with excellent service, take this as my recommendation!"
Profile photo of Jessica Dillon

Jessica Dillon

September 30, 2025

5  out of  5
rating by Jessica Dillon
"Amazing gentleman that went over everything with me and gave me a great deal. Definitely recommend. I had been searching for a insurance for months and was stuck on a off the wall one, very thankful for Odis and his team staff."
Profile photo of Yolanda Henderson

Yolanda Henderson

July 30, 2025

5  out of  5
rating by Yolanda Henderson
"Friendly efficient service."
Profile photo of leo lgrabovich@Yahoo.com

leo lgrabovich@Yahoo.com

July 16, 2025

5  out of  5
rating by leo lgrabovich@Yahoo.com
"They where to save me about half of I was paying and was there to answer any questions I had Staci was fantastic to work with"
Profile photo of Dave Andrea Gates

Dave Andrea Gates

April 9, 2025

5  out of  5
rating by Dave Andrea Gates
"I switched to Mr. Parker just over a year ago due to my insurance was going up randomly for no reason. I called my old agent and he said sorry nothing I can do. Fortunately I ran into Otis and ask what he was doing now so I told him I would call. He did give me a great savings plus lower deductible from the start! Ironically yesterday I had my old insurance agent reach out to me to see how things are going and if they could get a chance to see if they can do anything for me. So I ask if they could figure out some minor details that should have never came my way considering I had both policies for over a month before I canceled there's. Needless to say today I checked my email and not sure how but I wont ask questions. Mr. Parker gave us a rate deduction on our auto policy. Premium decrease of 7.18% which is 510 a year!!! Glad I made the change when I did. If you are looking you will be happy to give them your business. Thank you!"
Profile photo of Vanessa Brogsdale

Vanessa Brogsdale

March 25, 2025

5  out of  5
rating by Vanessa Brogsdale
"Odis is very personable and knowledgeable about his business. I appreciate his honesty and insight regarding insurance matters."
We responded:
"Thank you SO much Ms. Vanessa! We love you here and appreciate the kind words/visit. Take care and thank you for choosing us."
Profile photo of Kyle Wheeler

Kyle Wheeler

December 12, 2024

5  out of  5
rating by Kyle Wheeler
"Great Agent and Staff!"
We responded:
"Thank you Kyle!"
Profile photo of Tabitha Sayre

Tabitha Sayre

December 11, 2024

5  out of  5
rating by Tabitha Sayre
"I have been with American Family my entire adult life. Within the first minute of calling this office I already felt the customer service and care was much more exceptional. It was the easiest switch I have ever made and they have brought more comfort to me and my life. So grateful to continue my insurance experience here"
We responded:
"Wow that means SO much to hear. Thank you and we are glad to have you as a customer! "
Profile photo of Chris Lescody

Chris Lescody

December 5, 2024

5  out of  5
rating by Chris Lescody
"I've been with Odis Parker's office for over 20 years! Staci has always been there to help me with all of my insurance needs and questions, through multiple home and car purchases and claims. They treat you like family and go out of their way to put you first for insurance needs. Thank you, OP crew!"
We responded:
"We love you here Chris, thank you for the kind words!"
Profile photo of Scott Whitaker

Scott Whitaker

October 30, 2024

5  out of  5
rating by Scott Whitaker
"Great local insurance agency, Odis and the staff provide top notch service, we just call Staci with any questions or changes and she handles it."
Profile photo of Donna Rayburn

Donna Rayburn

October 25, 2024

5  out of  5
rating by Donna Rayburn
"There is no better insurance agency than Odis Parker! Staci is top notch and has served us for many years with excellent professionalism."
Profile photo of Lewis Skelton

Lewis Skelton

October 19, 2024

5  out of  5
rating by Lewis Skelton
"I recently had questions on my homeowners policy. Stacey was very prompt in returning my call, offered options, and resolved all my questions. Thank you Stacey"
Profile photo of Kyla Scott

Kyla Scott

October 9, 2024

5  out of  5
rating by Kyla Scott
"Staff along with odis are great never have had any issue always respond in a timely manner and always so easy to work with !!!"
Profile photo of Erica Howard

Erica Howard

October 8, 2024

5  out of  5
rating by Erica Howard
"I have been with Otis Parker for many yrs now . 15 + yrs !! They are my go-to insurance agents . Staci and Beth are assets to the company they are very special to me and my children, always there when I need them the most! My kids all have car and home insurance with them as well. OTIS AND HIS TEAM ARE ABOVE EXCELLENT and have seen all my kids grow up and buy their own houses and have their own policies with Otis as well . Him and his office truly care about his clients and there family's. Like a good neighbor, STATE FARM IS TRULY THERE!!!"
Profile photo of Forever Games

Forever Games

October 8, 2024

5  out of  5
rating by Forever Games
"Absolutely amazing agency! We have been working with them for over a decade and always there to help!"
We responded:
"We LOVE you guys and thank you so much for the kind words. Matt and staff are THE BEST! We appreciate your business."
Profile photo of Laria Gilchrist

Laria Gilchrist

October 5, 2024

5  out of  5
rating by Laria Gilchrist
"Mr. Parker is very knowledgeable on his product and was extremely helpful in helping my husband and I fully understand what State Farm has to offer and what might work best for us. Overall great experience...Thankyou Mr Parker and your awesome team."
We responded:
"Thank you Mrs. Gilchrist it has been great getting to know you both. Deeply grateful for your support!"
Profile photo of Kyle Gilchrist

Kyle Gilchrist

September 23, 2024

5  out of  5
rating by Kyle Gilchrist
"Already having established a business relationship with Ms. Beth, she made it very easy for us to do business with her & Mr Odis for our insurance needs. They were very personable & attentive to our insurance needs. I do believe we made a good decision to go with them."
We responded:
"Thank you Mr. Gilchrist we are so glad to have you as a member of our community. We appreciate the business!"
Profile photo of Doug Hare

Doug Hare

September 17, 2024

5  out of  5
rating by Doug Hare
"Odis, Beth and Staci are a great team. The staff is on top of everything and quick to help me when needed. Awesome agency"
We responded:
"Thank you Doug! You guys are amazing and we are lucky to have you! "
Profile photo of Nancy Whitehurst

Nancy Whitehurst

August 25, 2023

5  out of  5
rating by Nancy Whitehurst
"Brian Tolliver- pleasant, patient and friendly agent very knowledgeable about the insurance industry."
We responded:
"Nancy, we appreciate your review, and your business. Thank you!"
Profile photo of Muriya Ahmed

Muriya Ahmed

July 31, 2023

5  out of  5
rating by Muriya Ahmed
"Brian is the best of the best. He helped us out really well and gave us the best experience we could’ve asked for. Thank You Brian!"
We responded:
"Hi Muriya! Thank you so much for such a kind review! It is a pleasure to have Brian on our team, he is GREAT! We're thrilled to hear that he has been a pleasure for so many customers to work with as well! "